How to Call Chase Bank Customer Service
Need to reach Chase Bank? Whether you're disputing a charge, checking on a transfer, or setting up a new account, this guide gives you every Chase Bank phone number and the fastest way to get a real person on the line.
Call from any country • Low international rates
All Chase Bank Phone Numbers
Best Time to Call
Tuesday through Thursday, 10am–12pm ET. Avoid Mondays (post-weekend rush), Fridays, and the first of the month when volume spikes.
Average Wait Time
3–8 minutes during off-peak hours; up to 20 minutes on Mondays and during major holidays.
Chase Bank Phone Menu Options
Navigate the automated phone system faster with these menu shortcuts.
How to Reach a Live Chase Bank Agent
Calling from Outside the United States?
Calling Chase Bank from abroad? Standard international rates from carriers can cost $1–$3 per minute to reach a US number. With DialBridge, you can call Chase's US numbers from any country at rates from $0.012/min — a savings of up to 95%.
Frequently Asked Questions
What is Chase Bank's 24/7 customer service number?
Chase Bank's 24-hour customer service number is 1-800-935-9935. You can reach this line any day of the week, including holidays.
How do I report a fraudulent charge on my Chase account?
Call 1-800-935-9935 and say 'dispute a charge' or press 4. You can also dispute charges directly in the Chase mobile app under the transaction details.
Can I call Chase Bank from outside the United States?
Yes. If you are calling from outside the US, you can reach Chase at +1-302-594-8200 (collect calls accepted). Alternatively, use DialBridge to call the US number 1-800-935-9935 at a fraction of your carrier's international rates.
What are Chase Bank's customer service hours?
Chase's general customer service line is available 24/7. Some specialty departments like mortgage have limited hours (Mon–Fri 8am–8pm ET).
How do I reach a Chase Bank human representative quickly?
Call 1-800-935-9935, wait for the automated system to start, then say 'representative' clearly. If that doesn't work, press 0 twice.
Call Chase Bank from Anywhere
Use DialBridge to call Chase Bank from any country at a fraction of standard international rates. No app download, no subscription — just pay for the minutes you use.